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Service hotline 05130 / 92 84 757 (Mon.-Fri. 9:00 a.m. to 1:00 p.m., Tuesday and Thirsday to 3:00 p.m.)

Shipping and payment conditions

Payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered to many countries around the world.

Shipping costs (including VAT)

Domestic deliveries (Germany): We deliver free of charge within Germany from € 199.

Deliveries abroad: Shipping costs depend on the place of delivery. More information can be found under shipping costs.

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered in Germany within 2-3 working days, for deliveries abroad within 3-5 working days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will dispatch the goods in a single consignment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

  • Prepayment by bank transfer (2% discount, automatically deducted at checkout)
  • Payment by SEPA direct debit
  • Payment by credit card
  • Payment by PayPal
  • Payment by PayPal Express
  • Payment by instant bank transfer
  • Payment by invoice (via Klarna)
  • Payment by instalment purchase (via Klarna)
  • Payment by amazon payments
If you pay by credit card, your credit card account will be debited when the contract is concluded.

If you have any questions, you will find our contact details in the legal notice.