Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We do not charge any shipping costs.

Deliveries to foreign countries:

Versandkosten richten sich nach dem Lieferort. Mehr Informationen dazu unter der Rubrik Versandkosten.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2-3 days, in case of foreign deliveries, within 3-5 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery (plus COD charges 3 € )
-  Payment via SEPA direct debit
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via SEPA direct debit
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express

Further details on payment

 

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
Payment by invoice is only for registered clients.

The invoice amount is to be settled at the time of payment on invoice within 7 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are under obligation to send us the mandate in writing with your signature within 5 days after signing the contract. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.